Ordering Information

You can place an order through one of the following four methods as detailed below; online order, fax order, mail order, and phone order.  

Shipping and handling charges are $4.05 and Orders over $130 are FREE. We charge shipping on international orders and orders going outside of the contiguous 48 states. International shipping is $24.95 and shipping to Alaska and Hawaii is $19.99. We are not responsible for any international duties or fees that may be acquired due to importing our products for your personal use.

Please note that it is a 5-7 business day turnaround on most orders.

You can purchase our products with complete confidence through our secure Online ordering. We offer a 15-day no-questions-asked money-back guarantee on all of our sunglasses. Your complete satisfaction is important to us! We inspect each product thoroughly before shipping to insure your order is free from damage or defect. If your product is damaged upon arrival or is not exactly as ordered, call 1-866-614-4086 within 48 hours.

Note: Please allow 10-14 business days for your credit to be processed. Every credit card company has different posting cycles, please allow 1-2 billing cycles for the credit to appear on your statement.Non-Acceptable Returns are listed below:

Ultimate Shades is committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience.  We absolutely do not sell, trade, or rent your personal information to others. Personally Identifiable Information: When you make a purchase on our site, you provide the following information to Ultimate Shades: 

Name 
E-mail address 
Billing and shipping address 
Telephone number 
Type of credit card you are using 
Credit card number and expiration date, or other form of payment

Navigational Information:
Ultimate Shades uses aggregate information from demographic surveys and traffic patterns to customize our site. State-of-the-art comparison technology allows us to use this information to make recommendations to members based on previous traffic patterns and purchases.
Ultimate Shades uses information only on an aggregate level and does not track information about individuals. Aggregate information may be shared with partners of Ultimate Shades to plan advertising or promotions. We do not share any individual information. 

Cookies
Simply put, a cookie is a small piece of information that web sites use to remember information about users. Our cookies do not contain any personally identifying information. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use all of the features in our store, including placing items in your shopping cart and purchasing them.Transactional information:
We make every effort to ensure that your purchase experience at Ultimate Shades is secure. We use state-of-the-art data encryption technology to protect against loss, misuse or alteration of your user information. Secure Socket Layers (SSLs) encrypt the information sent between
your computer and our database. In addition, we use Internet fraud screening to protect credit card transactions. To be sure you're browsing secure pages, check your Web browser's status bar (located at the bottom of the window) for the closed padlock icon. This icon appears in the latest versions of Internet Explorer and Netscape Navigator to tell you that you are viewing a secure web page. Also, all browsers display an "s" after the "http" (https://…) in the Web site address to indicate that you're in a secure environment. We also protect your purchase by preventing the shipment of merchandise to a fraudulent address. All billing addresses are verified electronically and all alternate shipping addresses are verified manually. Any customer shipping to an address that differs from the billing address must put this alternate address on file with his or her credit card company. We then call the credit card issuer to verify that the customer has indeed put the information on file. 

Data Security:
Ultimate Shades uses a secured network to store your personal information. When you place an order or access personal information already stored in order to view or change, a secured server is used and information is transmitted via SSL encryption. 

Opt-out:
Ultimate Shades will give visitors a choice when registering whether they wish to be on the mailing list, receive promotions, information or updates about the site. Visitor may choose to remove their name from the site's mailing list or from the mailing list provided to other companies by clicking here . 

Teen Policy:
Refer to AOL's Children's privacy policy. This mentions parental controls and urges all parents to teach their children about protecting their personal information while online. 

In areas on the service designed for children 12 and under, AOL and its partners require prior parental consent (for example, by sending in a permission form by regular mail or by fax) before collecting or using names, addresses, telephone numbers or other information that identifies a child offline. In addition, prior to children using screen names on the AOL service, we require parental (master account) consent at the time the subaccount screen name is created. We do this so that parents are aware of and consent to how their children may use their screen names; for example, using the screen name to request an online newsletter, to post a message on a message board or to participate in a chat room. 
In areas designed for teens 13 through 15, AOL and its partners may not collect names, addresses, telephone numbers or other personally identifiable information without disclosing how that information will be used and notifying teens that they should obtain
permission from their parents before providing any information.  Another way parents can control their child's experience online is AOL's Parental Controls (Keyword: Parental Controls). These simple, flexible tools allow parents to customize content and functionality to their child's maturity level.

Online Shopping at Ultimate Shades is 100% secure.